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Who We Are

We believe that assisting pets and pet-parents is one of the most rewarding jobs available, and we’ve built our company so that every team member has a direct impact on how we continue to innovate and improve.

We want to transform the way veterinary care is delivered – making it more convenient and personalized for everyone involved.

This begins with taking excellent care of our team members.

The Benefits of Working With Treatwell Pet Care

We are building a team of dedicated and talented individuals to help us deliver veterinary care in a way that is better for everyone – our patients, our clients, and us. We give you the time and support you need to thrive, and to nurture your passion for veterinary medicine.

More Time with Patients & Clients

Longer, in-home appointments mean a more positive experience for the client, the patient, and you as a veterinary professional. Examining pets at home where they are most relaxed keeps everybody’s stress level low and helps you develop better insight into cases.

More Time for Records

We build a significant amount of office time into our schedules. Communicating with clients, researching cases, and writing records are all better done during work hours than after-hours when you should be relaxing.

Work-Life Balance

Fewer cases, more time and improved efficiency through telemedicine and technology add up to a great work-life balance. We know how important your personal and family life are, so we have designed everything around making sure you can enjoy those things.

Real Support

Even though your appointments on the road will be done in pairs, you have a full team supporting you and backing you up. Our client care team is attentive and responsive, and our technicians play a meaningful role in managing cases.

Custom Software

We use custom software purpose-built for our specific way of practicing veterinary medicine. This streamlines and automates many daily tasks, and new features are being added continuously, all with the goal of making your life easier.

Join Our Team

Interested in Joining the Treatwell Team?

Get in touch by filling out the form below

A Day In the Life of a Treatwell Vet & Tech Team

8:30AM - Meet at the Office
You and your partner prep for the day, grab a coffee, and hit the road.
8:30AM - Meet at the Office
9:00AM - In-Home Visits
As a team, you will see 3-4 patients at their home on most days. We budget 1 hour for a typical visit, and also account for travel time in-between locations.
9:00AM - In-Home Visits
1:30PM - Back to the Office for Lunch
You should arrive back at the office by this time, or possibly earlier depending on the schedule for the day. First priorities are to grab a bite to eat and relax for a bit before finishing off your day.
1:30PM - Back to the Office for Lunch
2:00PM - Telemedicine Appointments and Office Time
This part of the day typically involves 1-2 scheduled telemedicine consultations. The rest of the time is yours to write records, communicate with clients, research cases and attend to other priorities.
2:00PM - Telemedicine Appointments and Office Time
4:00PM - Wrap-Up and Head Home
Make sure the key tasks for the day are done, and that we’re ready for tomorrow before actually heading home on time!
4:00PM - Wrap-Up and Head Home

Empowering Vet Professionals

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Telemedicine

We firmly believe that telemedicine is an essential part of any veterinary practice. Our model allows you to take advantage of telemedicine to enhance patient care and to make your day more efficient. You’ll be amazed at how rewarding it can be to use this powerful tool as part of your daily routine.

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Technician Visits

Once or twice a week we send out a team of two highly-trained registered veterinary technicians to help our patients with follow-up care. We trust their abilities, and leverage their talents in meaningful ways to keep things running smoothly.

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Surgery

We partner with local clinics to provide surgery services to our patients by renting their surgical suites when they are not in use. If you have a keen interest in surgery or dentistry these clinic days could be part of your regular schedule.

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Equipment

We provide hybrid electric vehicles for the completion of all appointments – no need to use your own car. We also kit that vehicle out with high-end tools and supplies. Just bring yourself and your stethoscope!

The Treatwell Pet Care Culture

Our mission is to make pet-parenting as easy as possible. We are creative and flexible in coming up with solutions to help each individual patient in the way that is best for them.

More About Our Culture

Amazing Support Staff

Our client care team and veterinary technicians are the foundation of our business. Having an engaged and motivated staff is what keeps us ticking, and it will make your life easier. How do we ensure this is the case? We pay them well and encourage them to make meaningful decisions on how we operate.

Competitive Salaries

We are committed to making sure our team is well paid for the hard work they do. We also believe a steady paycheck helps you plan for life’s ups and downs better than if we paid on a per-visit basis.

Profit Sharing

We don’t believe in production bonuses, but instead have structured a profit-sharing program that is divided among all employees, regardless of their position. When we succeed as a team we all benefit.

Generous Time Off

All employees have a minimum of 3 weeks paid vacation, plus an additional paid week off between Christmas and New Year’s. We believe you’re able to do your best work when you have time off to spend with family or recharge in other ways.

Paid Sick Days

We provide paid sick days to all employees, including veterinarians, and are striving to increase the number of allotted days as time goes by. Life happens, and we get it.

Health, Vision, Dental, and Other Benefits

Comprehensive benefits, covered 100% by the company. Long-term disability coverage is also available if you don’t have your own policy.

Fear Free Training

Practicing Fear Free medicine is one of our core values, and given the nature of in-home care, it’s integral to how we work. Every member of our medical team is a Fear Free Certified Professional, and if you aren’t already we’ll pay for your certification.

Equity Opportunities

Looking to take your career to the next level? Equity opportunities are available for the right candidates, regardless of their position in the company.

More About Our Culture

Amazing Support Staff

Our client care team and veterinary technicians are the foundation of our business. Having an engaged and motivated staff is what keeps us ticking, and it will make your life easier. How do we ensure this is the case? We pay them well and encourage them to make meaningful decisions on how we operate.

Competitive Salaries

We are committed to making sure our team is well paid for the hard work they do. We also believe a steady paycheck helps you plan for life’s ups and downs better than if we paid on a per-visit basis.

Profit Sharing

We don’t believe in production bonuses, but instead have structured a profit-sharing program that is divided among all employees, regardless of their position. When we succeed as a team we all benefit.

Generous Time Off

All employees have a minimum of 3 weeks paid vacation, plus an additional paid week off between Christmas and New Year’s. We believe you’re able to do your best work when you have time off to spend with family or recharge in other ways.

Paid Sick Days

We provide paid sick days to all employees, including veterinarians, and are striving to increase the number of allotted days as time goes by. Life happens, and we get it.

Health, Vision, Dental, and Other Benefits

Comprehensive benefits, covered 100% by the company. Long-term disability coverage is also available if you don’t have your own policy.

Fear Free Training

Practicing Fear Free medicine is one of our core values, and given the nature of in-home care, it’s integral to how we work. Every member of our team is a Fear Free Certified Professional, and if you aren’t one already we’ll pay to get you there.

Equity Opportunities

Looking to take your career to the next level? Equity opportunities are available for the right candidates, regardless of their position in the company.

Current Job Openings

Tired of traditional clinical practice? Join the Treatwell Pet Care team and do something refreshingly different!

If you’re interested in joining us, please check out the information below and start a conversation by emailing careers@treatwellpetcare.ca.

Veterinarian (Full or Part-Time)

We are looking for a full-time or part-time DVM (preferably 3-4 days/week) to join us in providing an innovative blend of in-home care and telemedicine to the pets and pet-parents of Ottawa.

Working in our unique practice means a few things:

  • You can get out and see the city! You’ll be welcomed into the homes of very appreciative pet-parents
  • Your appointments will be longer (avg. 1 hour) and a lot more relaxed
  • Approximately 40% of your time will be dedicated office time for telemedicine calls, client communication, record writing and lunch
  • You’ll feel better about practicing in the most Fear-Free way possible
  • We will actively be seeking your input on ways to help improve our practice and company
  • You’ll be a valued part of the team and we will work on helping you excel and grow in the areas that interest you most

We pride ourselves on being a self-managed company and on being very transparent. This means the position comes with a lot of autonomy and flexibility. As a result, a few characteristics are must-haves:

  • High emotional intelligence
  • Excellent ability to work in small teams
  • Long term vision and the desire to help us improve as a team

Key Details About the Position

  • Minimum 2 years of clinical experience required
  • A desire to do surgery and/or dentistry is optional
  • Salary is negotiable based on experience and skill set, but would be in the range of $100K – $130K/year + profit sharing and great benefits for a 4 day (32 hour) work week
  • Stock options are available as part of the compensation package for the right candidate

If something in this ad doesn’t quite match up for you (say you’re a new grad, or maybe you’re a veterinary technician instead of a veterinarian) we still want to hear from you! We are always keen to meet new people and talk about ways to innovate within the veterinary industry.

Veterinary Technician (Full Time)

We are looking for a full-time veterinary technician (4-5 days/week) to join us in providing an innovative blend of in-home care and telemedicine to the pets and pet-parents of Ottawa.

Working in our unique practice means a few things:

  • You’ll work closely in pairs while on the road, either with a veterinarian or with a fellow technician, to complete in-home visits on a relaxed time-frame
  • You’ll have a significant amount of dedicated office time with the larger team to help both with client communication and to keep us organized
  • You’ll feel better about practicing in the most Fear-Free way possible
  • We will actively be seeking your input on ways to help improve our practice and company.
  • You’ll be a valued part of the team and we will work on helping you excel and grow in the areas that interest you most.

We pride ourselves on being a self-managed company and on being very transparent. This means the position comes with a lot of autonomy and flexibility. As a result, a few characteristics are must-haves:

  • High emotional intelligence
  • Excellent ability to work in small teams
  • Long term vision and the desire to help us improve as a team

Key Details About the Position

  • Valid driver’s license required
  • Registered Veterinary Technician status required
  • At least 2 years of clinical experience preferred
  • Salary is negotiable based on experience and skill set, but would be in the range equivalent $25 – $30/hour + profit sharing.

If something in this ad doesn’t quite match up for you (say you’re a new grad) we still want to hear from you! We are always keen to meet new people and talk about ways to innovate within the veterinary industry.

Meet Our Care Team

We are building a team of dedicated and talented individuals to help us deliver veterinary care in a way that is better for everyone involved – our patients, our clients, and us.

Meet the Team

Interested in Joining the Treatwell Team?

Get in touch by filling out the form below

Learn More About Treatwell Pet Care

Check out some of Treatwell’s media appearances focusing on our culture and purpose driven organization.

Learn More